Privacy Policy
Last updated: January 2026
At Pencilcase.au ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pencilcase.au (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.
Information We Collect
Information Automatically Collected
When you visit our Site, we may automatically collect certain information about your device, including:
- Your IP address
- Browser type and version
- Operating system
- Referring website addresses
- Pages you view on our Site
- Time and date of your visit
- Time spent on pages
- Other diagnostic data
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Information You Provide
If you choose to contact us through our contact form, we collect:
- Your name
- Your email address
- Any message content you choose to provide
How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, operate, and maintain our Site
- Improve, personalise, and expand our Site
- Understand and analyse how you use our Site
- Develop new products, services, features, and functionality
- Respond to your comments, questions, and requests
- Send you technical notices and support messages
- Monitor and analyse trends, usage, and activities
- Detect, prevent, and address technical issues
Third-Party Services
Amazon Associates Program
Pencilcase.au is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au. When you click on Amazon affiliate links on our Site and make a purchase, Amazon may collect information about your transaction. Please review Amazon's Privacy Policy for more information about their data practices.
Analytics Services
We may use third-party analytics services to help understand use of the Site. These services collect information sent by your browser as part of a web page request, including cookies and your IP address. Their use of this information is governed by their respective privacy policies.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Data Security
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Rights Under Australian Privacy Law
If you are an Australian resident, you have certain rights under the Privacy Act 1988 (Cth), including:
- The right to know what personal information we hold about you
- The right to request access to your personal information
- The right to request correction of inaccurate personal information
- The right to make a complaint about a breach of the Australian Privacy Principles
Children's Privacy
Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.
Links to Other Websites
Our Site may contain links to other websites that are not operated by us, including Amazon.com.au. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- By visiting our Contact page
- By email: privacy@pencilcase.au